Ring Rolls Out New Smart Alerts: Motion Detection That Works Harder for You
Ring Rolls Out New Smart Alerts: Motion Detection That Works Harder for You
Products & Innovation

Ring Rolls Out New Smart Alerts: Motion Detection That Works Harder for You

By Ring on September 28, 2021

Over the past year, we’ve rolled out several features, including Geofence, Alexa Greetings, Quick Replies, and Motion Warnings, making your Ring devices — and the alerts they send you — even more useful. Today, we are introducing two Smart Alerts giving you more intelligent notifications: Package Alerts and Custom Event Alerts. Our commitment to innovation means we will ensure your devices continue to take advantage of best-in-class technologies like computer vision so you can personalize your Ring experience even more.

Custom Event Alerts: Personalize Your Notifications

With Custom Event Alerts you can create customizable detectors on Ring Spotlight Cam Battery that are specific to what is most helpful for your home. Ring cameras use computer vision and machine learning to differentiate between two different states of the same camera view ― like an open door or closed gate — so you can get alerts for the particular scenes or objects.


For example, during setup, use the Ring App to take still images from your Ring Spotlight Cam Battery of something such as your garage door in its open and closed states. These images are used to teach the camera the difference between open and closed. Using computer vision technology, the feature will then recognize the two states and send a Custom Alert to you when the state changes. That means avoiding the “Did I shut the door?” conversation with your family after you’ve left the house.

These alerts provide you with more specific, personalized, and useful information regarding events that are happening on your property, and the use of computer vision and machine learning allows you to set up the type of classifier that you want, which means custom tailoring your notifications.

Custom Event Alerts will start rolling out globally to Spotlight Cam Battery customers with a Ring Protect Plan in the coming months.

Package Alerts: Know When Your Package is Delivered

Package Alerts allow you to create a specific zone, such as your front porch or walkway, and receive an alert when a package is detected. No more checking every motion alert to see if your Amazon delivery has arrived. The notification will say “Package Alert,” so if you aren’t able to quickly retrieve it, you can monitor within the Ring App.

If you have Alexa Greetings set up on Ring Video Doorbell Pro 2, Alexa can tell the delivery driver exactly where to leave the package so it’s within your customized zone.

Package Alerts will start rolling out globally to Ring Video Doorbell Pro 2 and Ring Video Doorbell (2nd Generation) customers with a Ring Protect Plan today.

Updated July 27, 2022.

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