Local Government Agencies Join Neighbors to Share Real-Time Safety Information with Their Communities

At Ring, our mission is to help make neighborhoods safer. That’s why we made Neighbors, to help residents connect with their communities and stay informed about what's going on around them. Some of the most engaging content on Neighbors is safety information posted by Verified Accounts. When we saw how many customers were looking for and sharing safety information during key moments, like the Texas Freeze and Hurricane Ian, we saw how valuable it is for residents to receive verified information directly from Verified Accounts. Today, we are announcing a pilot program for select local agencies around the U.S. to join Neighbors, giving users access to more safety information from additional trusted resources.

Verified Accounts, such as county and municipality governments and their departments, play an important role in public safety. These agencies serve their communities in a variety of ways and share valuable information, from road closures and utilities updates, to food assistance and emergency preparedness information. This pilot program will enable users in select municipalities to receive more safety information, updates, and tips from a broader group of local agencies, all in one place.

As a Verified Account, local agencies will have public profiles, so users can visit their profiles and transparently see all their activity and posts on Neighbors. Verified Accounts will not be able to make Request for Assistance posts on Neighbors.

We’ve designed Neighbors with a focus on protecting user privacy first and foremost, so users are in control of their security and personal information. Only the content that a user chooses to post and make publicly available on Neighbors can be viewed by other users on the app.

Verified Accounts participating in this pilot program are the City of North Port, Florida; Pinellas County (Florida) Government; and City of Fulton, New York.

We look forward to learning more about how we can continue supporting our Neighbors communities.

Update: Beginning in July of 2024, we expanded Verified Accounts to include publicly funded and non-profit organizations like libraries, parks and recreation, community centers, animal shelters, and food banks.

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