Ring Expands Community Requests to Additional Community Safety Partners

Ring’s mission is all about making neighborhoods safer. Earlier this year, we told you about Community Requests—a feature that enables customers to respond to requests for help from local public safety agencies in the United States.

Local public safety agencies rely on various tools to manage evidence and conduct investigations. At Ring, we are committed to expanding access to Community Requests through certified tools used by these agencies. Today, we’re excited to announce the expansion of Community Requests to local public safety agencies using Flock Safety’s Nova platform or FlockOS. We plan to implement integrations with other established providers in the future.

We are committed to our mission of making neighborhoods safer, and we believe an important aspect of that is empowering our communities to play a role in public safety. The expansion of Community Requests will empower more communities to do what they’ve always wanted to do – help.

Flock Nova and FlockOS are secure platforms designed to assist public safety agencies in their evidence collection and investigative work. When local public safety agencies using one of these systems submit a Community Request, they'll follow the same established guardrails – they must include the specific location and timeframe of the incident, a unique investigation code, and details about what is being investigated. The request is then packaged and securely sent to Ring.

For Ring users, the process is the same. Your privacy and control over your videos and information are non-negotiable, and your participation is completely optional. Public safety agencies can't see who received a notification or who chose not to respond. You can even turn off Community Request notifications altogether if you prefer. By combining community safety with strong privacy protections, Community Requests respects individual choice while helping neighborhoods thrive.

By expanding Community Requests to more community safety partners, we hope we can continue to make our neighborhoods and communities safe places to live, work and play – because every neighborhood deserves safety and security.

This expansion will take place in the coming months. To learn more about Community Requests, click here.

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If you have stories or videos you’d like to share with us, please send them to stories@ring.com.