We are pleased to announce that motion detection has already been activated on your device. In order to get the feature configured, please go to the Ring App > select your Ring device > Motion Settings > Zones and Ranges.
Adjust the slider first to your preference, and then tap on the zones that you’d like to receive alerts for. Lastly–you can choose the frequency in which you’d like to receive alerts by opening the Smart Alerts section.
We will continue to iterate on the advanced motion detection and improve the feature as usage increases. In the meantime, if you have any comments, suggestions, or experiences you’d like to share with us, please send all comments to motion[at]ring[dot]com. For specific alerts, please include the time that the motion event took place, as well as the MAC ID of the specific Ring Doorbell.
For more information on our motion detection feature and to learn about the engineering behind such an advanced system, please view our tutorial video http://bit.ly/1Jt5koN. You always have access to this video within your Ring app’s motion settings.
Below are screenshots of what the Motion Detection settings looks like in your Ring app. We can’t wait for you to start using this feature, as we’ve worked long and hard on delivering a feature that not only adds to the convenience of the product, but more importantly turns your Ring Video Doorbell into a powerful security device.
OK, I’ve adjusted our motion sensor to pretty much right in front of the door. It still notifies me every time a large truck goes by. Annoying!
Also, the doorbell button is not lit even though the device is hard wired.
Bob, allow us to help you with your motion settings and look into your unit – reach us today at 800 656 1918 or help@ring.com please. Thank you!
To clearify my earlier comment about adjusting zones 1 – 5. I mean about turning the zones on and off. Are the zones in the diagram as if you are looking towards the camera or looking thru the lens of the camera?
Hi John, the zones in the diagram is as if you are looking through the lens of the camera. Where you see “Ring” at the bottom center of the screen is where the Ring Video Doorbell would be. Thanks for the question!
The zones 1 – 5 that are adjustable. Are they as you look towards the camera or looking behind the lens? I have one doorbell & two cameras. Thanks for your help.